ChartHop for ADP Workforce Now®

How we use AI

• ChartHop uses AI to deliver organizational intelligence, going beyond insight and into execution. ChartHop AI understands organizational context and helps teams get work done by generating reports, plans, and visualizations in the flow of work. It augments human judgment, accelerates progress, and keeps decision-making exactly where it belongs. With people.

Ask ChartHop. Clear answers, grounded in your data.

• ChartHop includes an AI-powered conversational experience called Ask ChartHop, available in both the web and mobile applications. It allows leaders, HR teams, managers, and every employee to ask natural-language questions about their workforce and receive clear, data-backed responses.
  
  You can ask about headcount changes, organizational structure, compensation trends, or workforce health, or recommended working styles between two individuals. ChartHop AI uses a Show Your Work methodology. Every AI-generated response is presented alongside rendered views such as Data Sheets, Dashboards, and Org Charts. This allows HR professionals and managers to easily validate insights, understand where conclusions come from, and review the raw information themselves. The AI remains a guide, not an authority.

Built on trust, permissions, and privacy

• ChartHop AI only has access to the information a user is authorized to view. It follows the same role-based access controls and privacy rules already in place in ChartHop. If a user cannot see certain data, the AI cannot see or use it either. This ensures insights are always appropriate, secure, and aligned with existing permissions.
  
  ChartHop does not train its AI models on individual customer data to create generalized predictions about people. Instead, models operate in real time using the customer’s existing data as context to answer questions, highlight trends, and support analysis within that specific organization. By design, ChartHop AI minimizes the risk of unauthorized data exposure; it does not share sensitive information across roles, nor does it use an organization’s private workforce data to train or improve public AI models.

Agentic capabilities that save time

• ChartHop AI does not make employment decisions, but it can take meaningful action to support your work. It can generate reports, create charts and graphs, and draft headcount plans based on your inputs and data. These capabilities help teams move faster while keeping final decisions firmly in human hands.

Highlighting trends and areas of focus

• ChartHop AI can review workforce data to surface trends, insights, or potential concerns across key people processes. This includes compensation review proposals, performance ratings and calibrations, employee engagement surveys, and other workforce signals. The goal is to help teams spot patterns early and have more informed, proactive conversations.

Workforce data, connected to the business

• ChartHop can connect to other business systems to provide richer context for AI insights. This may include sales, marketing, productivity, or customer data. By bringing people data together with business outcomes, ChartHop AI helps leaders understand not just what is happening in the workforce, but how it connects to business performance.

Human decisions, always

• All insights, summaries, and outputs generated by ChartHop AI are intended to inform human decision-makers. ChartHop does not automate or determine hiring, firing, promotion, compensation, or assignment decisions. Customers remain fully responsible for how insights are used.
  
  If you have questions about how ChartHop uses AI, please contact us.

People Data in One Place

• Centralize your people data into one single source of truth, with all employee data accessible from a single employee profile

Onboarding and Offboarding

• Configure onboarding and offboarding workflows with custom forms, tasks, and messages

AI-Powered Insights

• Share AI powered insights and summaries alongside dynamic dashboards sliced by department, level, demographics, and more

Employee Resource Pages

• Create and share employee resource pages with filtering capabilities to provide access to specific audiences based on level, team, geography, and more

Time Off Management

• Manage time off with your own configurable request workflows

Payroll Sync

• Sync payroll information from your payroll system with a two-way sync option for ADP

Compensation Cycle Buildout

• Craft your comp cycle the way you need it, with flexible budgets, guidelines, approval workflows, and compensation bands

Real-time Budget Impact

• Understand budget impact in real-time with live visualizations broken down by team, department and more

Secure Collaboration

• Collaborate securely across HR, finance, and leaders with configured user roles

Performance and Compensation Together

• Empower managers to use performance data and other metrics to inform compensation decisions

Compensation Changes

• Visualize the impact of compensation changes on budget pools

Visual Compensation Letters

• Deliver promotions and raises with branded, visual compensation letters

Headcount Scenario Buildout

• Create and visualize headcount scenarios easily by manipulating an org chart or data sheet

Configurable Approval Workflows

• Build the right process for your organization with configurable approval workflows

Real-time Reporting Dashboards

• Model real-time budget impact of workforce costs with live reporting dashboards

Job Requests Pushed to ATS

• Push job requisitions automatically from your plan in ChartHop to your applicant tracking system

Workflows for New Jobs

• Empower managers to create a job, update an existing job, or terminate and create a backfill with simple workflows

Configurable Access for Sensitive Information

• Involve all the right people in planning while protecting sensitive information with configurable access controls

Performance Program Buildout

• Build the program you want with completely configurable questions, workflows, reports, and processes

Performance Data Analysis

• Analyze performance data alongside all your people data, including demographic data, and tie it directly to compensation and headcount planning

Performance Review Record-keeping

• Record historical performance reviews and ongoing 1:1 notes in employee profiles

Best Practice Templates

• Use best practice templates for effective reviews, including 360, upward, downward, peer, or custom

Reminder Automation

• Automate reminders to complete performance reviews over Slack

Continuous Performance Management

• Deliver continuous performance management with goals, OKRS, ongoing feedback, and shoutouts

Configurable Surveys

• Configure surveys and questions the way your org needs, from eNPS and pulse surveys to onboarding, exit, and DEI surveys

Engagement Record-keeping

• Store and analyze engagement data centrally alongside your other people data for deeper insights in reporting dashboards

Configured User Roles

• Empower managers and executives to understand engagement data, while keeping sensitive data safe with configured user roles

Employee Recognition Synced to Slack

• Recognize employee achievements with Slack-synced shoutouts

AI Summaries

• Access AI summaries of open text responses to quickly understand patterns and emerging themes

Anonymous Surveys

• Send anonymous surveys to capture more employee sentiment on more sensitive topics